Proces Manager Governance

Be part of our beating heart

Brussels Airport aims to be recognized as one of the best airports in the world, a fully connected economic hub for people and businesses, the beating heart of Europe, where customers, innovation, and sustainability are at the forefront. Would you like to help shape the airport of today and tomorrow?

Stop dreaming and join our team in the Technology & Infrastructure department, ICT Management sub-department.

What you’ll accomplish with us:
The Process Manager Governance is responsible for strategically and tactically organizing ICT processes within the airport.
The goal is to make the ICT organization predictable, high-quality, and transparent while maintaining flexibility. This supports aligning ICT with the strategic business objectives.

Key responsibilities:

Organization and steering of strategic governance bodies:

• Coordinate five strategic ICT governance structures.
• Ensure effective decision-making within these structures.

Balanced Scorecard management:

• Translate strategic ICT objectives into measurable parameters.
• Monitor and report on performance based on these parameters.

Structures and processes:

• Design and maintain processes, relationships, and responsibilities within the ICT organization.
• Meet expectations from the organization and external stakeholders.

Strategic advice and support:

• Advise the CDO and leadership on strategic and organizational challenges.
• Contribute to the development of ICT strategies aligned with business goals.

Coaching and employee support:

• Improve collaboration between ICT staff and colleagues in other departments.
• Guide external resources and develop process management competencies.

People management:

• Lead a team of process managers (1-5 direct reports).
• Take ultimate responsibility for evaluation processes and team development.

Financial responsibility:

• Manage an annual budget for improvement initiatives within ICT Governance.

What sets you apart:

• Education: Master's degree in ICT or a technical field, or equivalent experience.
• Experience: At least 7-10 years of relevant work experience, including leadership experience.
• Languages: Proficiency in Dutch, French, and English.

Skills:

• In-depth knowledge of process and project management, frameworks such as ITIL and Cobit, and IT auditing.
• Leadership in organization, change management, and team building.
• Strong problem-solving and conceptual thinking skills.
• Excellent communication and negotiation abilities.
• Understanding of airport operations and strategy and ICT’s role within it.

Does this make your heart beat?

At Brussels Airport, you work in a world of its own, full of new opportunities and exciting challenges. You’ll find yourself in a unique and inspiring environment that allows your talents to take flight.

What makes your experience truly special?

Our new Compass building with its stunning panorama, fully equipped for hybrid and flexible collaboration. Expect a full top-10 list of the most sought-after employee benefits. Additionally, we are building a sustainable environment accessible by bike, bus, or electric car, with our very own train station. What more could you want?

Follow the rhythm of our heart

Can’t wait to surpass yourself at Brussels Airport Company? Send your CV and motivation letter via the dedicated link. Who knows, we might soon welcome you to our vibrant airport in the heart of Europe!

Do you have questions? Feel free to contact roseline.leuckx@brusselsairport.be.